Office Health & Safety at Ortho K Specialty
The health and comfort of every child and family who visits Ortho K Specialty is our top priority. We maintain strict cleanliness protocols and a calm, organized office environment so your child’s visit feels safe from the moment you arrive.
Request a Consultation or call (646) 798-7140.
Our Ongoing Office & Clinic Protocols
- Appointments are spaced to keep our waiting area comfortable and minimize wait times
- Frequent, medical-grade disinfecting of common areas, equipment, and patient contact surfaces after every use and again at the end of each day
- Hand sanitizer available throughout the office for patients and families
- Ortho-k lenses are checked in flat cases rather than cleaning cases during in-office visits for hygiene purposes
- Staff trained on infection control best practices as recommended by the New York State Department of Health
What to Expect at Your Visit
We want every family to feel comfortable and unrushed during their visit. If your child or anyone in your household is feeling unwell, please call (646) 798-7140 to reschedule so we can keep our office healthy for everyone. Families with questions about our current health and safety practices are always welcome to ask our front desk before scheduling.
Scheduling & Office Hours
Our Bayside, NY office is open Monday and Wednesday from 10:00 AM to 6:30 PM, and Friday from 10:00 AM to 5:00 PM. To schedule your child’s consultation or comprehensive eye exam, call (646) 798-7140 or request an appointment online.
Office Policies FAQs
What safety measures does Ortho K Specialty follow?
We follow strict cleaning and disinfecting protocols, space out appointments, and provide hand sanitizer throughout the office to keep patients and families comfortable and healthy.
What are Ortho K Specialty’s current office hours?
Our office is open Monday and Wednesday from 10:00 AM to 6:30 PM, and Friday from 10:00 AM to 5:00 PM.
Should I reschedule if my child is feeling sick?
Yes. If your child or anyone in your household is feeling unwell, please call (646) 798-7140 to reschedule your visit for a later date.
How are equipment and treatment rooms cleaned between patients?
All equipment and patient contact surfaces are disinfected with medical-grade cleaners after every use, with additional deep cleaning at the end of each day.
Can one parent accompany my child, or do both parents need to attend?
One guardian accompanying the child is generally sufficient for most visits. Older teens may be able to attend certain follow-up visits independently; ask our team at (646) 798-7140 for guidance.
Do I need to bring anything special to my appointment?
Bring your child’s current glasses or contact lenses if applicable, along with any relevant medical history. Our team will let you know if anything else is needed ahead of your specific visit type.
How do I contact the office with questions before my visit?
Call (646) 798-7140 with any questions about office policies, hours, or what to expect at your child’s appointment.